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Telescope.com Website Review & Ratings + Telescope.com Coupons

Telescope.com: Products & Services

Telescope.com sells all types of telescopes, binoculars, lenses, accessories and more. Their categories include:

  • Telescopes: Refractor, reflector, Dobsonian, Cassegrain, GoTo and computerized telescopes.
  • Mounts and tripods: Equatorial, altazimuth, GoTo mounts and tripods, photographic tripods.
  • Telescope accessories such as telescope eyepieces, eyepiece filters, Barlow lenses, telescope finder scopes and telescope drives and controllers.
  • Astrophotography telescopes and cameras.
  • Binoculars for birding, astronomy, spotting scopes and monoculars, waterproof binoculars and sporting and hunting binoculars.

Telescope.com sells the following name brands:

  • Orion Telescopes and Binoculars
  • Celestron
  • Bushnell
  • Starry Night
  • Meade Coronado
  • TeleVue Visionary

Telescope.com has many helpful features on their website like:

Telescope.com: Company Background

Telescope.com is owned and operated by Orion Telescopes. Orion Telescopes and Binoculars have been selling telescopes directly to customers since 1975. They have been online since 1997. They are located in Watsonville, CA. and you can contact them at:

  • Orders: 1-800-447-1001, 24 hours a day, 7 days a week.
  • Fax order: 1-831-763-7024.
  • Customer service: 1-800-676-1343, Monday - Friday 6:00 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM Pacific Time
Telescope.com: Customer Feedback & Reviews

Customer comments for Telescope.com are mixed. Google rates them at 4.3/5. A couple of complaints mentioned not getting the products they ordered or backordered. Some comments from ResellerRatings.com include:

  • "Have ordered from here several times without problem. I've spoken to Customer Service a couple times, always to my satisfaction. Reps seems knowledgeable and eager to help. Items ship as they are available (rather than holding all items on a backordered item). Have deleted items from orders prior to shipment and made substitutions on unshipped orders without incident or difficulty. Overall a great experience, and I would recommend to anyone.
  • "Good prices & prompt shipping. Needed to call the store after ordering to confirm one lens was correct for my scope. The salesman was both polite & helpful,. Overall a great transaction."
Telescope.com: Business Credibility & Trustworthiness

Orion Telescopes and Binoculars (Telescope.com) is a member of the Santa Clara, San Benito, Santa Cruz and Monterey, Counties of California Better Business Bureau with an A+ rating. They have had only 5 complaints in the past three years. Their web site lists no awards or certificates that they have received. 

Telescope.com: Website Popularity & Google Ranking

Telescope.com has the following internet rankings:

  • Alexa.com shows them with a traffic ranking of #29,952 in the United States and a global traffic ranking of #87,520 with a reputation number (sites linking in) of 947.
  • According to Compete.com, they have 46,716 unique visitors per month.
  • Their Google Page Rank is 6/10.
Telescope.com: Social Media Presence

You can follow Telescope.com on the following social media websites:

  • Telescope.com has a nice Facebook page with links to astronomy related articles like the current Mars rover expedition and great astronomy photographs.
  • They are also on YouTube with videos about how-to and features of the products they sell.
  • They also have a Google+ page. 
Telescope.com: Website Security & Safety
  • Telescope.com is a certified McAfee Secure site.
  • They have an SSL certificate from Norton signed by VeriSign.
  • Telescope.com uses the secure https internet connection at the checkout.
  • They are not listed as a suspicious site according to the Google Safe Browsing tool. Of the 30 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded or installed. 
Telescope.com: Pricing & Packages

Prices at Telescope.com are comparable for the most part to other similar stores. The following comparisons do not include shipping.

  • Celestron NexStar 130 SLT Computerized Reflector Telescope costs $499.95 at Telescope.com and the cost through Amazon.com is $439.
  • Orion SpaceProbe 130ST Equatorial Reflector Telescope costs $279.99 at most stores.
  • Orion 8x32 E-Series Compact Binoculars costs $48.99 at most stores.
  • Celestron NexStar 4SE GoTo Maksutov-Cassegrain Telescope costs $499 at Telescope.com and other stores.
Telescope.com: Shipping Rates & Policies

Telescope.com offers free shipping for orders of $250 or more. They also have free shipping for most Orion products with exceptions you can see on their Free Shipping page. They have the following shipping rates. There could be an additional per item charge due to size, weight and shipping method. The following rates are for shipping within 48 continuous United States

  • Standard - $9.95 per order charge
  • 3 Business days delivery is an additional $9.00.
  • 2 business days delivery is an additional $15.95.
  • Next Business day is an additional $29.95.

For shipping to Alaska, Hawaii, Puerto Rico, APO/FPO and Canada, go to their Shipping Rates page.

Telescope.com: Payment Methods Accepted

Telescope.com takes the following credit cards as payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • They accept PayPal.

Telescope.com has a layaway program. To qualify for the layaway program, make sure the shopping cart total (without taxes and shipping costs) is at least $99 and not over $5,000. At the checkout, you will need to use the special promotion code listed on their layaway page. For complete details, please read their Layaway Instructions.

Telescope.com: Returns, Refunds & Exchange Policy

If you are not satisfied with your purchase either online at Telescope.com or through the Orion print catalog, you can return the item within 30 days of receipt for a full refund minus shipping and handling charges. The returned item must be in mint condition. Orion products purchases through a retail store will have to be returned to that store. You can read their Return Policy page for more information. 

Telescope.com: Product images & screenshots
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Comments (3)

I believe this is a very useful review to astronomy fans. Telescope.com must the place where they can find anything they want regarding astronomy. Well done!

Very interesting company. I always loved looking at the sky using my binoculars. Now I know where I could get a more powerful telescope.

Thanks for your review of Telescope.com.

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